OrthoNOW Franchise Opportunities

OrthoNOW is the first and only orthopedic franchise in the nation offering upscale, immediate care exclusively dedicated to treating orthopedic and sports medicine injuries like fractures, sprains, concussions, and dislocations – all without an appointment. If you’re ready to get involved in the rapidly growing health care market and start a turn-key business in one of the most unique, exciting and fastest growing fields in the industry, then OrthoNOW is the answer for you.

OrthoNOW Franchise Background

Established: 2010
First Unit Franchised: 2014
Franchised Units: 10
Company Owned Units: 1
States Registered In: All states available except:  CA, IL, RI, SD
Canada Franchises: No
International Franchises: No

OrthoNOW Franchise Training

Financial Assistance Provided: Yes
Site Selection Assistance: Yes
Lease Negotiation Assistance: Yes
Recruiting Assistance: Yes
Co-Operative Advertising: Yes

Training:

Training & Support
The OrthoNOW training and support team is dedicated to helping our franchise owners thrive by offering all the tools and resources you need to grow and manage your business. We take you through the first early stages of building the foundation through the opening of your new business using specific, task-oriented checklists that help you stay focused on top priorities. Even after launch, we are available to support and guide you as you continue to grow your business and navigate the journey of franchise ownership.

With our full support and a pre-opening package, you’ll be able to hit the ground running as soon as you complete our pre-opening task list and the required week-long franchise training session. Our national vendor partners will take you from locating the best sites in your territory through construction and set up. Your business can be built out while your primary focus is on building relationships in your communities.

Onboarding
We provide new franchise owners with a detailed action plan and coaching guide that outlines everything they need to do from the day they come on board to the day the franchise opens for business. This onboarding plan helps franchise owners launch flawlessly within 9 months. It’s designed to be a fast track to launch and it covers:

  • Dedicated Franchise Advisor – Assigned to you with scheduled coaching calls
  • Online Intranet – Centralized resource center with 24/7 access to all tools and resources
  • Operations Manual – A clear and detailed description of OrthoNOW policies, procedures, and brand standards
  • Onboarding Checklists – Critical task lists to keep you focused and on track with launch milestones
  • Administrative Infrastructure – Management, daily operations and back office system set up

OrthoNOW University
New Franchise Training
This comprehensive, hands-on training program includes:

  • Onboarding Training – 5 days of classroom and field training (including a road trip to a local OrthoNOW operation to view A Day in the Life) and a structured action plan
  • Launch Training – 5 days of onsite training and a structured checklist for your business launch from just before to just after opening
  • Online Operations Manual – Includes best practices, operating procedures, daily management processes
  • Financial Management – Standardized Chart of Accounts and bookkeeping assistance through launch
  • Software Training - Our customized software system, which helps manage all aspects of your business, including patient intake, scheduling, and integrated payroll processing.
  • Billing Training - Billing services provided by approved vendors make insurance collections easy.
  • Licensing and Credentialing Training - Assistance with this critical function in your state.
  • Comprehensive Operations and Procedures Manual – Details recommended recruiting, hiring, and staffing procedures, and everything else you need to know to profitably run your OrthoNOW business.
  • Site Selection Guidelines – To locate the right location for your business
  • Sales and Marketing – Protocols, systems and tools for your business, advertising materials, marketing and promotional guidelines, a dedicated sales coach, marketing starter kit, market blitz program, email marketing, and customer acquisition techniques
  • Social Media – Social media etiquette and training on online platform
  • Purchasing – Introduction to our vendor partnership program, including payroll, office supplies and more

2) Launch Training
Launch training occurs over a 5 day period surrounding the opening date of your new business. This training covers several critical topics that ensure a flawless launch of your local OrthoNOW business:

  • Manager and Staff orientation
  • Licenses, certification, and inspections
  • Opening and closing procedures
  • Key operational workflows
  • Inventory levels
  • Customer Service Skills
  • Goal setting
  • Technology and reports
  • And more!

Other Training Opportunities
OrthoNOW offers our franchise owners various webinars and training programs available on demand, such as:

  • Onsite client location training
  • Social media training
  • Financial management and reporting training
  • Management team training
  • Slide decks and "How To" documents make it easy to implement these trainings in your location using traditional Train the Trainer techniques.

Sales And Marketing
We have proven sales protocols, market research, and marketing protocols that identify what our customers want and expect from OrthoNOW. By working with a professional brand and design firm, we have developed OrthoNOW brand standards that ensure consistency across the system. We will help you develop and implement an opening marketing plan and support you with long-term local marketing strategies using the following tools:

  • Prospect leads database
  • Annual marketing plan
  • Microsites for each franchise location
  • Corporate social media content
  • Targeted email marketing campaigns
  • Weekly promotion campaign
  • Monthly automated e-newsletter
  • Automated customer surveys
  • Uniform guidelines

Ongoing Support
Our support doesn’t stop after you open your OrthoNOW business. We continue to provide resources that will help you navigate the world of franchise ownership. In addition to the corporate support team, our OrthoNOW franchise owners have access to a nationwide network of fellow owners who are an instrumental support system and a great place to share best practices.
Our support tools are designed to provide our franchise owners a maximum return on their investment by running an efficient, sales-driven organization:

  • Ongoing franchise consulting
  • Website leads capture
  • Sales and cold call support
  • Business KPIs
  • Annual sales minimums
  • Monthly P&L reviews
  • Inventory tools
  • Annual budget calls
  • Franchise advisory council
  • Quarterly update webinars
  • Annual franchise reunion

Every year, our corporate support team will meet with you to review your financial statements and help you with next year’s budgeting process. We are always available to assist in sales calls and negotiations. We host an annual franchise owner reunion every year at our Miami, Florida headquarters so you can learn about the new programs and network with your peers. Additionally, we provide you with all the marketing tools required to grow a thriving business. Every quarter, franchise owners participate in a webinar to discuss trends, challenges, and wins across the system in order to improve the brand and share best practices.

We seek driven business leaders who are highly motivated to build a business by following our proven strategy to aggressively target their market, quickly secure exclusive accounts, and consistently exceed business goals. It is together with our franchise owners that we will transform the OrthoNOW brand into a household name and solidify our reputation as the leader in orthopedic urgent care.

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